Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Timecap LLC (“TimeCap,” “we,” “us,” or “our”), a California limited liability company located in Irvine, California. They govern your access to and use of the TimeCap website, applications, and related services (together, the “Service”), available at www.timecap.tech.

By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

You must be at least 13 years old to use the Service, and at least 18 years old (or the age of majority where you live) to purchase a paid subscription. If you are between 13 and 18, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

You are responsible for the accuracy of the information you provide at signup, for maintaining the confidentiality of your login credentials, and for all activity that occurs under your account. Notify us promptly at support@timecap.tech if you suspect unauthorized use of your account. You may not sell, transfer, or share your account with another person.

TimeCap lets you upload media (video, photos, and audio), organize it into “Stories,” and share those Stories through unique links, in-app sharing, and public discovery, at your choice. The Service is offered on a free plan with defined limits and on paid Premium subscriptions with expanded limits and features.

Premium subscriptions begin with a free trial period, currently 14 days, offered once per account. A payment method is required to start a trial. If you do not cancel before the trial ends, the subscription begins automatically and the payment method is charged at the plan price then in effect, currently $9.99 per month or $79.99 per year, as shown when you chose the plan. You may cancel at any time during the trial, from Billing on your You page, and you will not be charged. When a subscription or trial ends, your account moves to the free plan; content you created is not deleted, and any Story you started remains yours to complete. Features, plan limits, and prices are described on our pricing page and may change as described in Section 14.

You retain all ownership rights in the videos, photos, audio, text, and other materials you upload to the Service (“Your Content”). We do not claim ownership of Your Content.

So that we can operate the Service, you grant Timecap LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, display, perform, and distribute Your Content solely as needed to provide, maintain, and improve the Service, for example, converting a video so it plays in different browsers, generating thumbnails, and displaying a Story to the people you have chosen to share it with. This license ends when Your Content is deleted from the Service, except for limited backup copies that are purged in the ordinary course and content already shared with others to the extent they retain copies of pages you made public.

You represent and warrant that you own Your Content or have the necessary rights and permissions to upload it (including, where applicable, the consent of people who appear in it) and that Your Content does not violate law or the rights of any third party.

Every Story starts private. You control each Story’s visibility: private (only you), shared (anyone with its unique link, plus TimeCap members you send it to inside the Service), or public (also shown on your profile and in Discover). You can change a Story’s visibility at any time; making a Story private disables its link for others.

When someone shares a Story with you, or you view a public Story, you receive a limited, personal right to view that content within the Service. You may not copy, redistribute, republish, or exploit another user’s content outside the sharing features the Service provides. Our commitment to storytellers: the ability to view and share existing Stories is not conditioned on a paid subscription.

You agree not to use the Service to:

• upload content that is unlawful, defamatory, harassing, hateful, pornographic, or that exploits or endangers minors;
• infringe any copyright, trademark, privacy, publicity, or other right of any person;
• impersonate any person or misrepresent your affiliation with anyone;
• upload malware or interfere with, probe, or disrupt the Service or its security features;
• access the Service by automated means (scraping, bulk downloading) except as permitted by our published files for automated agents;
• resell, sublicense, or commercially exploit the Service without our written agreement; or
• circumvent plan limits, access controls, or another user’s visibility choices.

We may remove content or restrict, suspend, or terminate accounts that we reasonably believe violate these Terms, with or without notice, in addition to any other remedies available to us.

Premium is billed in advance on a monthly or annual cycle at the prices shown at checkout, plus applicable taxes. Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from Billing on your You page, which opens our payment provider’s secure portal; cancellation takes effect at the end of the current paid period, and you keep Premium features until then.

Except where required by law, subscription payments are non-refundable and we do not provide refunds or credits for partial billing periods. Refunds for one-time purchases are covered in Section 8.

If a renewal payment fails, we will keep your Premium access open for fourteen days while we retry the charge, and we will tell you inside the app that the payment did not go through. If it is still unresolved after that, your account moves to the free plan. Moving to the free plan does not delete your content, and Stories you created remain viewable and shareable; free-plan limits apply to creating new Stories and uploading new media.

Preserved is a one-time purchase for a single Story. It is not a subscription, it does not renew, and it is separate from any plan you are on. The price is shown before you pay. Preserved may only be bought by the owner of the Story, and applies to that Story alone.

What it buys. For a Story you have preserved, we will keep the Story available on the Service and keep its share link working for as long as your account exists, including if you move from Premium to the free plan. The Story carries a visible mark on its page, does not count towards the free plan’s limit on the number of Stories, and you can print a certificate for it from your account. Preserved does not change your storage allowance.

The term. The commitment above runs for as long as your TimeCap account exists, including through the period after an account is closed and before its content is permanently removed. We do this deliberately: the commonest reason a preserved Story’s link matters is that the person who recorded it has died and a relative has closed the account, and a link that stopped working at exactly that moment would be worth nothing. A preserved Story that is public or shared stays reachable at its link while the account is closed but not yet purged, even though it no longer appears anywhere else on the Service.

When the account and its content are permanently removed, whether at your request or under Section 12, the Story and its link go with them and this commitment ends. Nothing can outlive the recordings themselves. We do not use the word “forever” about any of this, because we would rather tell you exactly how long it lasts.

Refunds. Preserved purchases are considered for a refund case by case rather than under a fixed window. Write to support@timecap.tech and tell us what happened. Where we do refund a Preserved purchase, the mark and the commitments in this Section end for that Story, and it returns to whatever your current plan allows. Your recordings are not deleted by a refund.

If TimeCap ceases to operate. If we decide to discontinue the Service, we will give at least ninety days’ notice by email to the address on your account and publish notice on the Service. During that period you will be able to view every Story you have preserved and to obtain a copy of its recordings for your own keeping, by writing to us. We cannot promise that a third party will continue to host preserved Stories after that date, and we do not ask you to rely on one: what we promise is the notice period and the opportunity to take a copy, and that we will not delete preserved Stories before it expires.

Each plan includes a storage allowance and, on the free plan, a limit on the number of Stories. If you exceed your allowance, for example after moving from Premium to the free plan, your existing content remains stored and viewable, but you may need to free space or upgrade before uploading more. We may set reasonable technical limits (such as maximum file sizes) to keep the Service fast and reliable for everyone.

The Service, including its software, design, text, graphics, logos, and the TimeCap name and marks, is owned by Timecap LLC or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use in accordance with these Terms. No other rights are granted. Feedback you send us may be used without restriction or obligation to you.

We respect the intellectual property of others and respond to notices that comply with the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice to support@timecap.tech including: your contact information; identification of the copyrighted work; the URL of the allegedly infringing material; a statement of good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may remove content in response and, where appropriate, terminate the accounts of repeat infringers. Counter-notices may be submitted to the same address.

You may stop using the Service at any time and may close your account in account settings or by writing to support@timecap.tech. Closing your account disables it immediately and takes Your Content offline: nobody can reach it, including you. We hold the underlying data rather than destroying it, so that a closure made in error can be undone. If you want it erased for good, write to us and we will erase it, subject to limited records we must keep to comply with law, resolve disputes, or enforce agreements.

We may suspend or terminate your access to the Service if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will give reasonable advance notice where practicable). Sections that by their nature should survive termination will survive, including Sections 4 (for content already shared), 8 (the final paragraph only), 10, 13, 14, and 15.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TIMECAP LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT WILL NEVER BE LOST. PLEASE KEEP YOUR ORIGINAL FILES.

TO THE FULLEST EXTENT PERMITTED BY LAW, TIMECAP LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

We are a young product and the Service will evolve. We may modify features, plans, and prices; material price changes will apply from your next billing period after notice. We may also update these Terms from time to time. If a change is material, we will notify you, for example by email or an in-product notice, before it takes effect. Your continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or the Service will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to their jurisdiction, except that either party may seek relief in small claims court where eligible. If any provision of these Terms is found unenforceable, the remainder stays in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Timecap LLC regarding the Service.

Questions about these Terms? Contact Timecap LLC, Irvine, California, support@timecap.tech.